Terms of service

Last updated: November 2, 2026

Overview

This store is operated by White Walker Century LLC under the brand Velwink Care ("we," "us"). By using our store or placing an order, you agree to these Terms of Service. If you don't agree, please don't use our store.

Eligibility

You must be at least 18 years old, or the age of majority where you live, to place an order.

Our products

  • Our products are cosmetics for external use. Read the label and follow its directions and warnings before use.
  • The information on our store is for general information only. It is not medical advice. If you have a skin condition, talk to your doctor before using a new product.
  • Results vary from person to person. We don't promise any specific result.
  • Colors and packaging may differ slightly from the photos.

Prices and payment

  • Prices are in US dollars. We may change them at any time, but a change won't affect an order we've already confirmed.
  • Sales tax is added at checkout where required.
  • We may refuse or cancel an order, for example if a product is out of stock, a price is wrong, or we suspect fraud. If we cancel an order you've already paid for, we'll refund you in full.

Shipping, refunds and privacy

Our Shipping Policy, Refund Policy and Privacy Policy are part of these Terms.

Your information

You agree to give accurate information when you place an order, and to keep any account password safe.

Reviews and messages

If you send us a review, comment or idea, you allow us to use it, including on our store and in our ads, without payment to you. Reviews must be honest and reflect your own experience.

Intellectual property

Everything on our store, including text, images, logos and design, belongs to us or to the people who licensed it to us. You may not copy or reuse it without our written permission.

Prohibited uses

You may not use our store for anything illegal, try to break or bypass its security, or collect information about other customers.

Third-party services

Our store relies on third-party services, such as payment providers and shipping carriers. We're not responsible for their content or practices.

Disclaimer

Except as stated in our policies, our store and our products are provided "as is" and "as available," to the fullest extent allowed by law.

Limitation of liability

To the fullest extent allowed by law, we're not liable for any indirect, incidental or consequential damages. Our total liability for any claim related to an order is limited to the amount you paid for that order.

Indemnification

You agree to cover us for any claims, losses or costs that result from your breach of these Terms or your misuse of our store.

Governing law

These Terms are governed by the laws of the State of Wyoming, United States, without regard to its conflict-of-law rules, unless the law of your state of residence requires otherwise.

Changes to these Terms

We may update these Terms from time to time. The version posted on our store when you place your order applies to that order.

Contact

White Walker Century LLC (Velwink Care)
30 N Gould St, Ste R, Sheridan, WY 82801, United States
Email: support@velwinkcare.com